Lessen, the intelligent operating platform powering end-to-end property services and technology solutions for residential and commercial portfolios, today announced the launch of Lessen Pro, a field execution platform purpose-built for field service companies. The centralized platform is a one-stop-shop for scheduling and dispatching jobs, managing work orders, collecting payments and communicating with internal teams and customers. Leveraging AI-powered automation and workflow capabilities, Lessen Pro enables field service companies to win jobs and execute property services with greater confidence and speed, all from a single platform.

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“Skilled trades professionals are essential to maintaining and improving the buildings and infrastructure that communities rely on every day, yet the industry continues to face a shrinking workforce amid growing operational demands,” said Jay McKee, Founder & CEO of Lessen. “From the beginning, our goal with Lessen Pro was to build a platform designed specifically for field professionals. The launch of this new product is an important milestone in our commitment to our trade partners providing them with practical tools to streamline operations and grow their businesses with confidence.”

Field service companies have long endured challenges associated with staffing constraints, disconnected communication channels, manual invoicing and unstructured proof-of-work processes. These difficulties often result in disjointed teams, difficult coordination, delayed execution and inconsistent service quality. Lessen Pro, powered by millions of real-world property service jobs over the past decade, is a centralized platform built to solve the most critical pain points faced by field professionals in the industry.

The launch of Lessen Pro builds on Lessen’s extensive experience supporting property services at scale. Through its network of more than 30,000 vetted and accredited trade professionals, Lessen serves thousands of properties across over 100 metropolitan markets, facilitating over three million work orders annually. The Lessen Pro platform leverages insights from more than 40 million completed jobs and incorporates AI-powered automation and natural language processing capabilities to help field professionals streamline workflows, improve efficiency and support their business’ bottom line.

Key features of the platform include:

  • Prospecting and Business Development Support: Unlike traditional lead-generation platforms, vendors gain access to Lessen’s extensive property services network, creating a direct path from work opportunity to execution in supported markets — eliminating the cost burden of lead conversion.

  • Integrated and Consolidated Interface: A one-stop-shop for field service execution that removes the traditional hassle of managing jobs across multiple client portals and disconnected systems.

  • Intelligent Job Intake and Execution: Through AI-powered natural language processing, vendors can automatically organize, prioritize, and manage incoming work orders, enabling faster response times and more efficient operations.

  • Smart Scheduling: Leveraging data from millions of verified jobs, and further enhanced by AI, the Smart Scheduler enables contractors to assign and dispatch technicians with the click of a button, thereby reducing time, costs and maintaining synchronicity between teams.

  • Simplified Book-to-Billed Process: Via the all-in-one platform, and through integration with QuickBooks, contractors can manage the full maintenance lifecycle – from job creation and scope of work alignment, to documentation, invoicing and verified job completion.

  • Work History Tracking: Contractors can manage relationships with new and existing customers based on their work history to better gauge prioritization and strengthen long-term engagement.

  • Solution Built for Every Trade: Designed for all field professionals, including HVAC, plumbing, electrical, cleaning, landscaping and general maintenance companies, the platform is customizable to support the unique needs for teams of varying sizes.

“Every feature within Lessen Pro was informed by the demands of our trade professional network and designed to address the primary challenges they’re facing,” said Jianqing Zhao, Chief Technology Officer at Lessen. “By combining proprietary insights from over 40 million completed work orders with real-time feedback from technicians on the ground, we’ve built a platform that reflects the realities of running a field service business.”

Customers are leveraging Lessen Pro to improve operational visibility, reduce administrative burden and support continued business growth.

Lessen partner, Trademark RCS said, “The results speak for themselves. We’re completing more jobs with the same crew, our customers are getting better communication, and our team spends less time on admin and more time in the field doing what we’re good at. Lessen Pro didn’t just make us more organized, it made us a more professional operation. If you’re a contractor trying to grow your business and actually manage it at the same time, this is the tool you’ve been looking for.”

Newanda Minter, Owner of God’s Anointed Cleaning Service LLC adds, “The past year was hard for my business, but Lessen Pro has been a lifesaver. It’s so easy to use, and I can access it from my phone, which has saved me a ton of time and hassle. It’s truly the best thing that’s happened to my business in a long time.”

Now available nationwide, Lessen Pro can be accessed via desktop and mobile. For more information about Lessen Pro, visit: https://www.lessenpro.com/.

About Lessen

Lessen is the intelligent operating platform for property services, combining purpose-built software and AI, proprietary data at scale, operational expertise, and a nationwide trade partner network to deliver end-to-end property services execution across distributed residential and commercial portfolios. Lessen serves property owners, operators, and managers across single-family and multifamily residential portfolios and multi-location commercial organizations, replacing fragmented trade partners disconnected systems, and manual coordination with a single platform that runs property services end-to-end. Informed by 40M+ work orders built across 20 years of operational history data, the platform’s embedded intelligence continuously improves execution quality, cost discipline, and portfolio performance. Lessen’s nationwide network of 30,000+ vetted service providers spans 100+ metro areas, completing more than three million work orders annually across an expanding range of services. Learn more at lessen.com.

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